While doing design research I try to listen to myself as much as I do everything else.
How do I feel about this situation? Anxious, awkward, excited, satisfied?
This week Scott and I did some quick and dirty testing by giving away McDonald’s gift cards to people panhandling along the road with signs. We then tracked their balance online to see if the cards were redeemed.
It was satisfying to give something away that you knew could not be misused. We were excited to constantly check to see if the cards had been used yet. A couple of times there was traffic behind us so we just had to hand out the card without any conversation, which felt very transactional and inhumane.
How can our final design incorporate those positive emotions and avoid the others?